(ZENITH DENTAL, PA has an opening in Ft Myers, FL)

Dental Office Manager: 

Oversee daily office operations to ensure efficiency and productivity. Manage office supplies and equipment, ensuring availability and functionality. Implement and maintain office policies and procedures. Ensure compliance with health and safety regulations. Recruit, train, and oversee office staff by scheduling staff shifts, managing time-off requests, conducting performance evaluations and providing feedback and coaching. Address and resolve staff conflicts and issues. 

Ensure a high level of patient satisfaction by addressing concerns and providing customer service. Manage patient scheduling, including appointment confirmations and follow-ups. Handle patient inquiries, complaints, and feedback. Oversee patient records management and ensure confidentiality. 

Manage billing and coding processes, including insurance claims and patient payments. Monitor accounts receivable and payable, ensuring timely payments and collections. Prepare financial reports and assist with budget planning. Implement cost-control measures and identify opportunities for revenue growth. Maintain accurate and organized patient records, including treatment plans and medical histories. Ensure compliance with dental practice regulations and standards. 

Coordinate marketing efforts and patient outreach programs. Manage office communication, including emails, phone calls, and correspondence. Oversee the use of dental practice management software and other technological tools. Ensure data security and backup procedures are in place. 

Train staff on the use of software and technology updates. Full control of implementing marketing strategies to stimulate patient growth including maintaining relationships with marketing companies, the design of advertisements, and maintaining the company website and online presence within budgetary constraints. Fully responsible for fostering positive reviews and patient referrals through marketing activities. 

Requires Masters in Business Administration or related. Must have taken a course in the management of healthcare organizations, medical billing, or related. 

Send resume to info@zenithdentalswfl.com